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Powertrain Solutions: Transmission Coolers
and Cooler Systems Policies and Procedures

Ensuring Optimal Performance with Proper Cooling System Maintenance

At Powertrain Solutions, we understand that the leading cause of issues or failure after installing a new remanufactured transmission is contamination. Proper maintenance of the transmission cooling system is crucial to prevent such issues and ensure the longevity and performance of your transmission.

Importance of Transmission Cooling System Maintenance


Contamination often stems from the transmission cooling system not being replaced or properly cleaned and flow checked after the original transmission failure. We consider transmission coolers as particulate filters—they trap debris effectively. Modern electronic transmissions operate with much less tolerance to fluid contamination, making thorough cleaning essential.

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Recommended Procedures

  • Replace Radiator and Transmission Cooler: After transmission failure, it is recommended to replace the radiator and/or transmission cooler and flush and inspect the lines.
  • High-Quality Cooler Kits: Powertrain Solutions offers high-quality external transmission cooler kits that may allow bypassing or replacing the original cooling system or radiator. The installed cooler must be adequate for vehicle use or the warranty is void.
  • New Cooler Kits with Transmissions: Many of our remanufactured transmissions come with the required installation kit or components. A transmission cooler kit is a common component of this kit that must be installed and used as directed. It is required to use the provided cooler exclusively, by passing any prior systems. The cooler should not be used in series or parallel with any prior systems. All cooler lines must utilize double flares, or the coupling may fail. Double clamps can be used with a double flare but do not replace the double flare adequately. Failure to follow these procedures voids the warranty.

Flushing Transmission Cooler and Systems


If replacement is not possible, authorized installers with adequate equipment can flush the transmission cooler and system. “Flush in a can” is not acceptable. Proper flushing involves:

  • Heated Fluid and Pulsing Flow: Using heated fluid with pulsing flow and a flow meter.
  • Surface Heat Check: Ensuring even heat distribution on the cooler surface before it becomes heat soaked.
  • Inline Filter: Consider using an inline filter on the return line for added protection.

The only flush system we endorse is the Hot Flush Transmission Cooler Flusher. Customers may contact our customer service representatives to inquire about purchases—they are available to assist you.



In-Line Thermal Bypasses


In-line thermal bypasses should be replaced or serviced with an internal full-flow bypass kit. If a thermal bypass is provided with your packaging, it must be used, and the thermal bypass core must be returned with your transmission core, or the warranty will be void.

Warranty Considerations


A warranty situation deemed to be caused by contamination from the original failure, where the transmission cooler or system was not replaced or the new cooler was installed in line or in parallel with the prior system, will void the warranty.

Tips for Success


We recommend providing images and receipts of any replaced coolers and line arrangements directly to our customer service representatives. These images or documents will be scanned into our system for record-keeping, ensuring a smooth warranty process and optimal support.

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GET IN TOUCH

Have questions or need more information about our transmission coolers and cooler systems policies and procedures? Contact our customer support team today. We're here to help you ensure the optimal performance of your transmission system.

Cooler Policy